U.S. Army SGT Howard Appleby and his family thought they were coming in for an interview about possible selection for a Built to Honor, mortgage-free house! What they didn’t know is that they were driving up to the exact spot where our Southwest Florida team had already begun building their new home. Watch this family get the surprise of a lifetime!

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Customer Care Coffee Chats: COVID-19

Customer Care Coffee Chats: COVID-19

Grab a cup of coffee and sit down for another chat with some of our top Customer Care Managers. This month they discuss the challenges, best practices and adaptations they are making in their day-to-day roles during COVID-19.